Communication
you can trust.
Verified communication between organisations and the people they serve.
01/THE PROBLEM
A message can look official. That does not make it authentic.
Email addresses can be imitated. Text messages can appear in familiar threads. The burden of deciding what is real often falls on the person receiving the message.
For important communications, that uncertainty is a poor foundation.
02/THE PRODUCT
One place for communication that needs to be certain.
zendtru is building a dedicated channel where manually approved organisations can reach customers who have agreed to hear from them.
People see the organisation behind a message and read it in a private inbox designed for official communication.
The productorganisationKnown sender
customerIntended recipient
03/HOW TRUST IS ESTABLISHED
Three checks before a message arrives.
zendtru is being designed around approved organisations, verified people, and connections accepted by both sides.
Organisation approval
Each organisation goes through a manual review before it can communicate through zendtru.
Customer identity
Customers would verify their identity with the Australian Government's myID through the Digital ID system.
Mutual connection
The organisation and customer approve the relationship. Only then can encrypted messages be delivered between them.
04/SECURITY BY DESIGN
The infrastructure should know where a message goes. Not what it says.
Message bodies are encrypted by the organisation for the customer's device. zendtru routes them but cannot read their contents. Organisation private keys and customer device keys remain at their respective ends.
Our security approach05/WHERE IT MATTERS
For the moments when the sender matters.
Important notices cross every essential service. zendtru is intended for organisations whose customers need confidence in where a communication came from.
06/LOOKING AHEAD
A trusted channel between organisations and the people they serve.
zendtru is building infrastructure for verified digital communication.